Social Media

Social Media is an integral component to AOT’s overall marketing efforts and is integrated into several campaigns.

AOT uses several social media channels, including Facebook, X (Twitter), Instagram, TikTok, Pinterest and YouTube to connect with travelers and inspire Arizona visitation. In FY24 AOT built several social media programs and initiatives to further generate engagement with visitors. We anticipated decreases in organic impressions and overall engagements due to a planned decrease in content published in FY24.

  • Engagement: AOT monitors social media engagement through the measurement of comments, likes, and shares of its social media channels. The measure is a determinant of how people are interacting with our social media accounts and content.
  • Follower Growth: AOT monitors monthly follower growth across platforms as a measurement to determine if our content is reaching new followers, and AOT implements strategies like giveaways and influencers to help reach new audiences to hit those metrics.
  • Influencer Program: During FY24, AOT implemented an influencer program and hired existing and new content creators that help AOT reach their metric goals. These influencers cover a variety of personas to reach a variety of different audiences and help us check off those content needs, as well as helping us promote the different regions we have in the state.
  • Video Content: Short form videos have become the forefront of our social media strategy, as a way to promote our various regions, partners and DMOs. We also use long-form content to promote our cultural and heritage videos, as well as educational content such as Ranger Talks.

Results

Audience Growth

  • Audience growth across platforms totals 84,044, a 31.5K (+31%) increase compared to the same time period last fiscal year (61K). 

Impressions

  • Through May, Instagram Reels drove 15.9M impressions and reached 12.2M accounts. This is an increase compared to final FY23 figures (11.5M impressions and 10.8M accounts reached).
  • Total organic impressions decreased by 15% YoY with 54.3M received in FY24 compared to 63.2M in FY23.

Engagements

  • Overall engagements decreased by -49% with 4.4M received in FY24 compared to 6.6M received in FY23.

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